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Privacy Policy

1. Introduction

Crossmentors Consultease Private Limited (“Company” or “we” or “us” or “our”) is committed to protecting the privacy of our users (“you”, “Mentees” or “Mentors”). This Website Privacy Policy (“Policy”) describes how we collect, use, and disclose your personal information. By using our website and services, you consent to the terms and conditions described herein.

 

Please read this Policy carefully to understand how we handle your information. If you do not agree with our policies and practices, you should not use our website. By accessing or using this website, you agree to this Policy. We collect and use your information based on your consent or when it is necessary to provide our services to you.

2. Information We Collect

We may collect the following information:

2.1 Personal Identifiable Information (“PII”): Includes your name, email address, contact number, professional profile, and any information you provide during onboarding as a Mentor or Mentee.
2.2 Sensitive Personal Data: Includes work experiences and career challenges, shared during mentoring or insight sessions. This may also include recordings of mentoring sessions, and where applicable, only with your prior consent.
2.3 Technical Information: When you visit our website, we may automatically collect certain information such as your IP address, browser type, device details, pages visited, and usage/interaction data through cookies and other tracking technologies.
2.4 How We Collect Information

We collect your information in the following ways:

  • When you provide it directly to us, including when you register for our services,communicate with us, or participate in mentoring sessions.

  • Automatically, when you visit and interact with our website, through cookies and similartracking technologies.

  • Third-Party Sources: We may receive information about you from third-party sources suchas social media platforms (if you choose to link accounts), or publicly available databases.This information may be combined with data we collect directly.

3. Purpose of Data Collection and Use

3.1  We collect and use your data to: 

  • Provide mentorship services, including matching Mentees with suitable Mentors.

  • Facilitate communication and collaboration between Mentees and Mentors.

  • Improve our website and services.

  • Respond to inquiries or service-related requests from you.

  • Use your information for purposes specified at the time of collection.

  • Carry out any other purpose with your consent.

  • Fulfill our obligations and exercise our rights under any agreement with you.

  • Comply with legal and regulatory obligations.

3.2 Compliance with Data Protection Principles: 

We comply with the principles of notice, consent, purpose limitation, and data minimization as
outlined in the Digital Personal Data Protection Act, 2023 ("DPDP Act").

4. Data Sharing and Disclosure

4.1 We may share your profile and relevant information with organizations and assigned Mentors to
facilitate mentorship services.


4.2 Mentee information may be shared with identified Mentors and internal Company personnel as
necessary.


4.3 We may disclose your information to:

  • Our affiliates, service providers, and partners who assist us in operating our platform and providing services, under confidentiality obligations.

  • Government or regulatory authorities, if or where required by law.

  • In connection with a corporate transaction such as a merger, acquisition, or sale of assets.

  • Fulfil the purposes specified at the time of collection.

  • Protect our rights, property or safety, including that of our users or customers, or others.

 

Please note that we do not sell your personal information to third parties.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to personalize and enhance your experience, analyze website usage trends, and improve our services. You can choose to disable cookies through your browser settings, but doing so may affect the functionality of the website.

6. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have collected personal data from a minor, please contact us immediately at connect@thecrossmentors.com.

7. Your Rights

7.1 Subject to the applicable law, you may have rights to: access, rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws.

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7.2 To exercise these rights, please contact us at connect@thecrossmentors.com. We will respond to your request in accordance with applicable law. Please note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.

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7.3 Please note that we may not be able to accommodate a request to access, modify, or delete your information if we believe doing so would violate any law, legal requirement, or contractual obligation, or would result in inaccurate or misleading information.

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7.4 We may require identity verification before processing data rights requests for security purposes.

8. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, use, disclosure, or alteration. These measures include encryption, role-based access controls, regular audits, and employee training. However, no internet transmission is completely secure. We cannot guarantee the absolute security of any information transmitted to us online, and any such transmission is at your own risk.

9. Data Retention

9.1 We retain your data for as long as you are active in our mentoring collective or as necessary to
provide services.

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9.2 Sensitive personal data will be retained for the duration of the mentorship program and will be
deleted or anonymized thereafter.

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9.3 We may retain certain data for longer periods as required by applicable law or for legitimate
business purposes.

10. Changes To This Policy

We may update this Policy from time to time. Any changes will be posted on this page with the updated date. Your continued use of our website and services after such changes will indicate your acceptance of the updated Policy.

11. Contact Us

For privacy-related inquiries or grievances, please contact us at: connect@thecrossmentors.com

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