Why Artificial Intelligence Is Redefining the Rules of Competition - - For thirty years, the rule was simple: advantage flowed to whoever owned the most. Artificial intelligence is rewriting it — shifting the edge to whoever learns fastest, because learning, unlike every asset that built the great retailers of the past, compounds. Yet a few outliers prove the old rule still has exceptions. Drawn from practice — case studies, store-level observation, and classroom work with re

-- Leadership has always fascinated each of us- we have seen great leaders and worked with them, and we have also seen the not-so-great leaders going off rails. But having been a student of leadership development over many decades, I see some big shifts in the way we look at leaders and the way we develop leaders. Of course, some of these have been underway for some years- not that they have suddenly reared their head. I thought it might be a good idea to step back and reflec

Key Considerations in Senior Executive Mentoring - - Mentoring a senior leader is one of the most consequential acts of professional generosity one person can offer another. Done well, it shapes careers, unlocks potential that organisations did not know they had, and creates lasting change. Getting it right requires more deliberate thought than most programmes apply — particularly at the point that matters most: choosing the right mentor, and preparing the right conditions. F

What Gets You Here, Won’t Get You There. -- At some point on the climb — and if it has not happened yet, it will — you will discover that the most important information about your organization is being held by people who have stopped trying to give it to you. Not because they are disloyal. Because experience has taught them that no one in authority is really asking. You will discover this not in a strategy review or a leadership offsite but in a conversation you did not expec