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Insights that fuel your growth


Navigating the AI Tsunami in Retail
Clarity Amid Chaos -- “Artificial intelligence is the most consequential technological development in human history. The world has so far seen only the tip of the iceberg of its possibilities”- Mukesh Ambani, Chairman, Reliance Industries Ltd. Retail leaders today are not short on ambition when it comes to artificial intelligence (AI). They are short on clarity. Across boardrooms and executive committees, AI dominates agendas with a sense of inevitability and unease. Budget

Srikant Gokhale
Jan 4


Do Loyalty Programs Drive Any Loyalty Today?
I’ve always had a strong personal interest in loyalty programs—probably because my journey into the world of analytics began with them....

Saurabh Agrawal
Oct 11, 2025


Resumes are Dead. Long Live Personal Branding!
In today’s digital world, traditional resumes are slowly losing their power. While hiring for a role not long ago, I came across a...

Saurabh Agrawal
Aug 31, 2025


Building a High Quality Finance Function
Apply Newton’s laws to transform the finance function Businesses are evolving rapidly, and you have a variety of organisations –...

Giridhar Sanjeevi
Jun 29, 2025


First 100 Days: Make or Break
Shape perception. Drive momentum. Lead decisively Introduction: The Crucible of Leadership The first 100 days are a time for boldness and...

Srikant Gokhale
May 4, 2025


Newsletter from Crossmentors
Dear Leader It is indeed a pleasure to present to you this first newsletter from Crossmentors. The objective of this newsletter is to...

Krish Shankar
May 1, 2025


Why does Employee Centricity Matter?
A new perspective on Customer centricity -- Introduction to Employee Centricity "If you want people in the stores to take care of...

Srikant Gokhale
Mar 31, 2025
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