Clarity Amid Chaos --   “Artificial intelligence is the most consequential technological development in human history. The world has so far seen only the tip of the iceberg of its possibilities”- Mukesh Ambani, Chairman, Reliance Industries Ltd. Retail leaders today are not short on ambition when it comes to artificial intelligence (AI). They are short on clarity. Across boardrooms and executive committees, AI dominates agendas with a sense of inevitability and unease. Budget

Tracking The Right Social Media Metrics? Today, consumers spend over 6.5 hours on social media — that’s where the attention truly is....

Why Pure-Play Online retailers are Embracing Physical Stores   -- In a sprawling Wayfair flagship store in Chicago, a young couple...