Lessons from Seven Decades -- Introduction "Nobody knows what strategy is."  – The Economist Few concepts in business are as widely discussed yet as poorly understood as strategy. In countless boardrooms, classrooms, and executive off-sites, the word is used to mean everything from setting goals and writing mission statements to launching marketing campaigns and cutting costs. No wonder when you ask a group of executives “What is strategy?” , the answers range wildly. For som

In high-powered organizations, one lesson shines above all: rule number one—protect the boss’s ego. Disagree you may, but disagree gently. Words must be weighed like gold, and always leave space for the boss’s decision to stand as final. We like to believe that careers are built on talent and hard work. Yet often, they are shaped by the temperament of the person we report to. Employees do not leave organizations; they leave their bosses. And bosses can wound in many ways—the

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